Effective Date: 21-02-2025
Last Updated: 21-02-2025
At True Monk, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website truemonk.co or interact with our services.
1. Information We Collect
We collect the following types of information:
A. Personal Information
When you interact with our website, we may collect:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via third-party payment gateways)
B. Non-Personal Information
We automatically collect certain data through cookies and analytics tools, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our site
2. How We Use Your Information
We use your data to:
- Process and fulfill your orders
- Improve our products and website experience
- Send promotional emails (with your consent)
- Respond to customer service requests
- Ensure website security and prevent fraud
3. Cookies & Tracking Technologies
We use cookies and similar technologies for analytics and website functionality. You can manage cookie preferences through your browser settings.
4. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Payment Processors (e.g., Razorpay, PayPal, etc.)
- Shipping Partners (for order deliveries)
- Analytics Providers (Google Analytics, Meta Pixel)
These third parties have their own privacy policies, and we recommend reviewing them.
5. Data Security
We take security seriously and implement measures such as encryption and secure servers to protect your data. However, no online transaction is 100% secure.
6. Your Rights & Choices
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections or deletion
- Opt-out of marketing communications
To exercise your rights, contact us at [Your Email].
7. Children’s Privacy
True Monk is not intended for children under 13, and we do not knowingly collect their data.
8. Updates to This Policy
We may update this policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy, reach out to us at:
📧 Email: truemonk.co@gmail.com
📍 Mob: 9870-977-250